Changelog

Change Log

• Sole Proprietor A2P Registration Reinstated with Enhanced Identity Verification May 7, 2025
  Sole Proprietor A2P registration is now re-enabled in HighLevel, allowing individuals and small businesses without an EIN to complete their A2P registration. This update introduces mandatory identity verification to enhance compliance and align with carrier standards. **Key Updates:** **Identity Verification Requirement**: All Sole Prop registrations now require identity verification, which is triggered at the final […]
• New Template Library Visibility Control 🚀 May 7, 2025
  🚀 **What’s New** Agency Admins can now: - Hide the template library for specific sub-accounts - Hide it only for selected modules within a sub-account 🎯 **Benefits** - Better control over template usage - Cleaner experience for sub-account users - Prevents misuse or clutter in specific modules 👷‍♂️ **How to Use** - Go to Agency […]
• SMS & MMS Pricing Changes – Effective May 12, 2025 May 7, 2025
  # 📥 Overview Our downstream carrier has announced pricing updates for SMS and MMS messages across select countries. These changes will take effect starting May 12, 2025, and will impact the cost of outbound SMS, inbound SMS, and outbound MMS messaging. # 📊 What’s Changing? Here’s a quick look at the updated rates: # Outbound […]
• Custom Actions for Voice AI May 7, 2025
  # ✨ Overview We are excited to announce a powerful new addition to our Voice AI Agents! You can now create Custom Actions that allow your AI agents to interact with external systems during conversations through Webhook integrations. # 🔍 What’s New? 1. Webhook Integration: Create custom POST Webhook calls to external APIs with support […]
• Multi-Year Domain Registration at Checkout May 7, 2025
  Users can now select multi-year registration periods up to 10 years for supported domains directly at checkout. This enhancement streamlines domain management by reducing the need for frequent renewals and offering greater flexibility at the point of purchase. # How It Works 1. When purchasing a domain, users click Buy next to their desired domain. […]