New Workflow Action: Log External Call to CRM 📞
Exciting news! We’ve just rolled out the workflow action that allows you to log external calls to the CRM. 🎉 👀 What’s New?
Conversation updates – Mobile App – v3.77.3
We’re thrilled to announce our latest update to conversations on the mobile app. We have made a few improvements to conversations on mobile – a better view for replies suggested by conversation AI, the ability to send a review request directly from the conversations screen, and the ability to view external call logs. This update […]
💬 Conversations: Enhanced Email Sync for Gmail 📨
We’ve enhanced how emails sync with your CRM when you connect your personal Gmail email ID to 2-way sync: 🔄 Why this change?👀 Previously, when users connected their personal Gmail email with 2-way sync, all emails with contacts would automatically sync to the CRM. We noticed that in many accounts, users were often added as […]
💬 Conversations: Enhanced Email Sync for Outlook 📨
We’ve enhanced how emails sync with your CRM when you connect your personal Outlook email ID to 2-way sync: 🔄 Why this change? 👀 Previously, when users connected their personal Outlook email with 2-way sync, all emails with contacts would automatically sync to the CRM. We noticed that in many accounts, users were often added […]
Ability to Log External Calls to CRM 📞
What’s New? 🤩 By logging external calls, you can ensure that every interaction is recorded, providing a complete view of customer engagement. 🎯
WhatsApp: Enhanced Conversation UI and Launchpad Support
Enhanced Conversation UI for WhatsApp We are thrilled to announce the new conversation UI for WhatsApp. The new design offers a more consistent and intuitive user experience What’s New WhatsApp Connect option under Launchpad Launchpad now includes a call to action to connect your WhatsApp business account. This helps users integrate all their communication channels […]
