Messaging analytics for LC phone and Advance Settings

๐Ÿช„ New Feature

๐Ÿ“ˆ Messaging Analytics

We’re excited to introduce Messaging Analytics for LC phone clients, now accessible under the Phone Number page. Gain insights and track the effectiveness of your SMS campaigns.

Key Features:

Comprehensive Metrics:

Monitor sent, delivered, undelivered, and error rates

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Advanced Filtering:

Utilize filters like campaign, workflow, and bulk request along with date filters to drill down into your data.

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Detailed Reports:

Access detailed message reports for each status, with the ability to navigate directly to the conversation page for full context.

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How It Works:

Navigate to the

Settings

>

Labs

Select

Messaging Analytics

>

Enable

โš™๏ธ Advanced Settings Enhancements

Enhance your control with two new additions to the Advanced Settings tab under the Phone Number page.

๐ŸŽ›๏ธ SMS Limit

Set and monitor SMS sending limits for subaccounts. View current limits and track how often these limits are reached.

Screenshot 2024-05-13 at 8

How It Works:

Navigate to the

Settings

>

Labs

Select

SMS Limit

>

Enable

๐Ÿ“ฑ Voicemail & Missed Call Textback Settings

Upload custom voicemail greetings and set up incoming call timeouts to better manage caller experiences.

Screenshot 2024-05-13 at 8

How It Works:

Navigate to the

Settings

>

Labs

Select

Voicemail & Missed Call Textback

>

Enable

๐Ÿž Bug Fixes

  1. Phone Number Relinking/Delinking:ย We’ve fixed an issue affecting the relinking and delinking of phone numbers to the A2P messaging service across multiple accounts.
  2. A2P Submission Error:ย The “Invalid status transition for bundle” error, which occurred in A2P submissions when the customer profile was in draft, has been successfully resolved.